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Contact BlackCarService.NYC | NYC Black Car Service Phone

BlackCarService.NYC is New York City's premier black car service, with live 24/7 dispatch at (646) 798-6550 and a single Midtown HQ at 1420 6th Ave. Book online, call us, or email — three contact paths, one operations team.

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  • TLC-licensed chauffeurs
  • 24/7 dispatch
  • Written quote before you ride

Dispatch · 24/7

Contact: Quick Answer

  • Phone: (646) 798-6550 — 24/7 live dispatch (NYC office, no IVR, no overseas call center).
  • Email: info@blackcarservice.nyc (general), corporate@blackcarservice.nyc (accounts), billing@blackcarservice.nyc (invoices).
  • Online booking: blackcarservice.nyc — Use the reservation form and review your confirmation.
  • HQ: 1420 6th Ave, New York, NY 10019 (Midtown Manhattan, between W 58th and W 59th).
  • Service area: NYC, Long Island, Westchester, Fairfield County CT, northern NJ — plus JFK, LGA, EWR, TEB, HPN.
Dispatch hours
24/7
Phone
Dispatch
Email
Inquiries
Online
Booking
Three ways to reach us

Phone, online, email — all answer to the same NYC team

No tier-1 outsourcing. The dispatcher you talk to is in the 1420 6th Ave office, 24/7.

Phone — 24/7

(646) 798-6550

Live dispatch around the clock. Confirm availability and timing for an urgent request. Best for: same-day bookings, complex itineraries, JFK/EWR rebookings, corporate-account setup.

Calls from international: (646) 798-6550

Online booking

Use the booking form to provide pickup, destination, date, time, vehicle, and flight number for an airport arrival. Review your reservation confirmation. Best for: airport transfers, hourly charters, anything you can plan 24+ hours ahead.

Book Online

Email

Best for: multi-stop itineraries, group bookings, corporate-account onboarding, billing disputes. For an urgent request, call dispatch.

Where BlackCarService.NYC is based

BlackCarService.NYC is headquartered at 1420 6th Ave, New York, NY 10019 — Midtown Manhattan, between West 58th and West 59th. The office is dispatch, operations, and billing. It is not a storefront. Pickups are at your home, hotel, office, or airport. Sedan, SUV, S-Class, and Sprinter are dispatched from here across the five boroughs, Long Island and the Hamptons, Westchester, Fairfield County, and northern New Jersey. For a corporate account, call (646) 798-6550.

Service area: the full New York metro tri-state

BlackCarService.NYC operates 24/7 across the full New York metropolitan tri-state region — a service footprint spanning roughly 100 miles in every direction from Midtown Manhattan. Within New York: all five NYC boroughs, Long Island including the Hamptons (East Hampton, Southampton, Bridgehampton, Sag Harbor, Montauk), and Westchester County (Scarsdale, Rye, White Plains, Bronxville). Within Connecticut: Fairfield County, with the highest concentration in Greenwich (backcountry, Belle Haven, central), Stamford, Darien, New Canaan, and Westport. Within New Jersey: Hoboken, Jersey City, Newark and EWR-adjacent zones, Short Hills, Summit, plus Princeton on request. All five regional airports are core service: John F. Kennedy International (JFK), LaGuardia (LGA), Newark Liberty (EWR), Teterboro (TEB) for private aviation, and Westchester County (HPN). Long-distance runs are quoted on request and handled regularly: Philadelphia (PHL airport, Center City — flat $650 sedan), Boston (Logan airport, Back Bay — $785 sedan), Washington DC (Reagan, Dulles, downtown — $695 sedan), and the Berkshires (Lenox, Stockbridge — $820 sedan). Outside the standard footprint, multi-day or interstate work is quoted at the hourly charter rate ($120/hr sedan, $150/hr SUV, from $200/hr Sprinter) plus tolls.

Booking and response times: what to expect

Provide pickup and destination addresses, date, time, vehicle class, passenger and luggage counts, and the flight number for an airport arrival. Review the written quote and reservation confirmation. Ask dispatch how and when you will receive chauffeur details, where to meet the car, and whom to contact if plans change. For a same-day request, call (646) 798-6550 to confirm vehicle availability and pickup timing. Corporate account setup and payment terms are confirmed with operations.

Office

BlackCarService.NYC HQ

Address

1420 6th Ave

New York, NY 10019

Midtown Manhattan, between W 58th and W 59th

Hours

Dispatch: 24 hours, 7 days, 365 days

Operations and billing: Monday–Friday, 8 AM – 6 PM ET

Phone

(646) 798-6550

Live 24/7 — corporate ext. 2 (billing), ext. 3 (operations)

Book online

Review your itinerary, written quote, and reservation confirmation.

Book Online Now

Secure online booking powered by MyLimoBiz.

Every contact path

What you get when you reach BlackCarService.NYC

Live human dispatcher

No IVR menus, no automated routing, no overseas call center. Every call routes to a live agent in the 1420 6th Ave office — even at 3 AM on Christmas.

Same-day fleet check

If you're booking inside 4 hours, dispatch verifies vehicle availability live during the call and confirms in real-time.

SMS + email confirmation

Every confirmed booking gets a duplicate confirmation across both channels — useful for corporate expense tracking and personal calendar entry.

24-hour reminder + chauffeur details

A day before pickup you receive the chauffeur's name, mobile, vehicle make and plate, and (for airports) the exact terminal door.

Corporate-account onboarding

Operations sets up the account and the monthly invoice. Call (646) 798-6550 or email corporate@blackcarservice.nyc.

Billing reachable any business day

billing@blackcarservice.nyc and (646) 798-6550 ext. 2 reach a human in operations Monday–Friday 8 AM – 6 PM ET. Disputes resolved within 5 business days.

FAQ

Contact and booking FAQ

What is BlackCarService.NYC's phone number?

BlackCarService.NYC's 24/7 dispatch number is (646) 798-6550. The line is staffed by live agents in our 1420 6th Ave NYC office around the clock — no IVR menus, no overseas call centers. For booking, billing questions, and corporate-account setup, ask for the relevant department when the dispatcher answers.

How do I book a ride?

You can book a ride three ways: (1) online at blackcarservice.nyc using the reservation form; (2) by phone at (646) 798-6550 — 24/7 live dispatch; (3) by email at info@blackcarservice.nyc for itineraries with multiple stops or corporate-account flow. Confirm your itinerary, written quote, and pickup instructions before you travel.

Is the dispatch line really 24/7?

Yes — BlackCarService.NYC dispatch is staffed live 24 hours a day, 365 days a year. The overnight team handles JFK red-eyes (typical 1–4 AM arrivals from Europe and Asia), early-morning EWR departures (4 AM pickups for 6 AM flights), and emergency rebookings. We do not use third-party answering services or after-hours call forwarding. NYE, Thanksgiving, Christmas Day, and snowstorm operations are handled by the same NYC team.

Where is BlackCarService.NYC headquartered?

BlackCarService.NYC is headquartered at 1420 6th Ave, New York, NY 10019, in Midtown Manhattan between West 58th and West 59th. The office houses dispatch, operations, billing, and corporate-account onboarding. We do not have a customer-facing storefront — pickups happen at your location, never at the office. For a corporate account, call operations at (646) 798-6550.

How fast is the response time on inquiries?

Response and confirmation timing depend on the request. For a same-day trip or time-sensitive change, call (646) 798-6550 to confirm vehicle availability and pickup timing. Ask dispatch about the process and payment terms for a corporate account.

How do I set up a corporate account?

Call (646) 798-6550 or email corporate@blackcarservice.nyc. Operations collects the company name, billing contact, payment terms, and the names of people who may book. Once the account is open, riders book online or by calling dispatch and citing the account name.

Where do you serve?

BlackCarService.NYC serves the entire New York City metropolitan tri-state area: all five NYC boroughs (Manhattan, Brooklyn, Queens, Bronx, Staten Island), Long Island and the Hamptons, Westchester County, Fairfield County CT (Greenwich, Stamford, Darien, Westport), and northern New Jersey (Hoboken, Jersey City, Newark, Short Hills). All five regional airports — JFK, LGA, EWR, TEB, HPN. Long-distance runs to Philadelphia, Boston, and Washington DC are quoted on request and handled regularly.

What is the billing contact for corporate accounts?

Corporate billing inquiries go to billing@blackcarservice.nyc or by phone at (646) 798-6550 ext. 2 during business hours (Monday–Friday, 8 AM – 6 PM ET). Monthly invoices are issued on the first business day for the prior month's trips. Confirm payment terms and any account-specific pricing in a written agreement. We accept ACH, wire, corporate Amex, and all major cards. Disputes get resolved within 5 business days.

Plan your ride with BlackCarService.NYC

Last Updated: April 2026

Ready to book?

Call (646) 798-6550 for live 24/7 dispatch, or book online. Confirm your written quote, chauffeur assignment, and airport pickup instructions.

Book Online Now

Or call us 24/7 at (646) 798-6550

  • Gratuity included on sedans and SUVs

    Sedan and SUV hourly rates include gratuity and card fees. S-Class and Sprinter totals are confirmed in the booking form.

  • Flight tracking

    We track your flight when you provide the flight number.

  • 45 / 60 min airport wait

    Complimentary waiting from actual landing: 45 minutes domestic, 60 international.

  • 24-hour cancellation

    Sedan and SUV bookings are fully refunded when cancelled 24 hours before pickup.

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